Every occupied room, every kobo — accounted for.
Revenue accounting, F&B costing, PMS reconciliation and payroll for hotels, resorts and serviced apartments — protecting margin in a high-volume, high-turnover business.
Where hotels & resorts finance actually breaks.
We designed our practice around the everyday realities operators in this sector wrestle with.
High-volume, low-value transactions
Thousands of daily postings across rooms, F&B and events.
PMS/POS reconciliation
Property, POS, OTA and accounting systems rarely agree.
F&B cost control
Recipe costing, wastage and pilferage silently erode margin.
Staff turnover & payroll
Shifts, tips, service charge and casual labour to manage.
What happens when it's left unattended.
These are the failure modes we most commonly find in the first 30 days of every diagnostic.
Revenue leakage
Unposted charges and voided folios drain topline.
F&B margin decay
Untracked recipes and portion drift eat into GOP.
OTA over-payment
Commission and channel fees paid without verification.
Payroll disputes
Service charge distribution errors damage morale.
How Soteria solves it.
A senior-led engagement model with proven playbooks calibrated to your sector.
Nightly revenue audit
Automated three-way match between PMS, POS and bank.
F&B costing model
Recipe-level costing with variance and wastage reporting.
OTA reconciliation
Line-item validation of commission and channel fees.
Shift-based payroll
Roster-driven pay with transparent service-charge distribution.
The engagement mix that actually moves the needle.
Every service listed here can be delivered onsite, virtually or hybrid — bundled into a single monthly retainer.
What our hotels & resorts clients walk away with.
Higher GOP
Cost leaks caught within the same operating month.
Clean revenue picture
PMS, POS and books finally agree, every day.
Motivated line staff
Fair, transparent service-charge distribution.
Investor-ready reporting
USALI-aligned management accounts.
A 96-key upscale city hotel
Context. Nightly reports rarely matched the bank; F&B GOP had drifted below 55%.
What we did. Introduced night audit, recipe costing and OTA reconciliation workflows.
“The morning report is now the most trusted document in this hotel.”
Let's build the finance function hotels & resorts deserve.
Book a complimentary 45-minute strategy session with a Soteria partner. No slides, no sales pitch — a working conversation about your books, your risks and your next move.